Switch Happens: What Jonathan Morrow of M&M AutoSaw in YardSmart Over Other Systems

 Switch Happens: What Jonathan Morrow of M&M AutoSaw in YardSmart Over Other Systems

What made YardSmart stand out?

When Jonathan Morrow, operator of a full-service yard who recently added a self-serve component, began looking for a new yard management system, he had options. But what ultimately made YardSmart the standout choice wasn’t flashy marketing… it was real-world adaptability.

“YardSmart is built around what modern operators actually need,” he explained. “We didn’t want something we’d constantly have to fight with. We wanted a system that fit our workflows — and that’s what we got.”

Jonathan praised the ease of access from any device, noting how helpful it is for a team constantly on the move. Whether they’re out in the yard or working remotely, his team can log in and stay connected. That kind of flexibility was critical.

Features that sealed the switch:

• Responsiveness of the YardSmart team – “The support has been awesome. Any questions, anything we needed, they were there.”
  

• Quick Implementation and Fast Learning Curve – “ Intuitive interface and something most folks can figure out in 20 minutes or so…”
  

• Granular Permissions – Jonathan appreciated the ability to fine-tune user access. With multiple parts of the operation to manage, being able to control who can see what has helped reduce errors and improve efficiency.

• Device accessibility from anywhere – Jonathan emphasized multiple times how important it was that his team could log in from any device, whether they were out in the yard, at the counter, or off-site. That flexibility gave them a huge operational edge.
  

• Onboarding support – Guided by Troy and YS team, the implementation process went smoothly with best practices already baked in along with continued availability of their staff.

While other systems may have their merits, Jonathan’s comments made it clear: YardSmart wasn’t just another software tool — it was the backbone of his sales and customer interaction process.

Why this matters:

Near the end of our conversation, Jonathan reflected:

“YardSmart is the backbone of how we relate to the customer and sell to the customer. It’s been the reason we’ve been able to be successful so quickly. Honestly, we’d be struggling in a lot of ways without it. And we’re not even using it to its full capacity yet…”

While Jonathan’s story is unique, the challenges he faced — and the solutions he found — are common across the industry.

The lesson? The right system doesn’t just help you operate — it helps you grow. And in Jonathan’s case, it’s become a key part of how his team delivers value and keeps moving forward.

Want to see if YardSmart fits your yard?

Whether you're running a full-service operation, exploring hybrid models, or just want more control — let’s talk. We’ll show you what’s possible with YardSmart, and how operators like Jonathan made the switch on their terms.

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